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One-Year Functionality Warranty

Trim By Design, Inc. products are warranted to be free of defects in material and workmanship for one (1) year from date of purchase by the original purchaser. The warranty is not transferable and extended solely to the original purchaser of the product(s). Products must be installed in accordance with the Trim By Design installation instructions provided with the products. You may call 323-722-4233 or email us at sales@trimbydesign.com for copies of the installation instructions.

Trim By Design will, at its option, either repair, credit or provide one-time product replacement with the same or similar current model of the product. If repair or replacement is not commercially practical or cannot be made in a timely manner, then Trim By Design, Inc. will provide a credit for the product.

See Exclusions from Coverage below.

Drainage and Strainer Finish Limited Warranty

Polished Chrome (26) and PVD finishes for kitchen sink strainers, disposal flanges, disposal stoppers, bar strainers, basket strainers including bath and lavatory drains and components are warranted for one (1) year from the date of the Original Purchase.

Products must be installed in accordance with the Trim By Design installation instructions provided with the products.

All other finishes have no warranty.

Product Finish Limited Warranty 

Trim By Design warrants all finishes to be free of defects in material and workmanship during normal residential usage to the “original purchaser” for ten (10) years from the date the product was purchased by the “original purchaser”.

Uncoated finishes such as Polished Brass Uncoated (03N), do naturally weather and change color over time are not warranted. 

See Exclusions from Coverage below.

Commercial Warranty

Trim By Design warrants its products installed in an industrial, commercial application business use upon the same terms and conditions and exclusions applied to residential users to be free of defects in material, finishes (including PVD) and workmanship with the exception that warranty periods are reduced to one (1) year from date of purchase by the “original purchaser”. 

Maintenance and Product Care

Proper maintenance and care is required to preserve all finishes. Failure to properly maintain the product finish may void the product warranty. Do not use abrasive material such as a brush or scouring pad and cleaning products that contain ammonia, bleach, detergents and alcohol should not be used. Using brass or silver polish on products may result in damage to the finish and therefore should not be used. Products may periodically be cleaned or waxed with non-abrasive compounds, such as Flitz or Faucet Brite. Always test cleaning solution on an inconspicuous area before applying to the entire surface. For complete care requirements and recommendations, please visit our website at www.trimbydesign.com

See Exclusions from Coverage below.

Exclusions from Coverage

Trim By Design shall have no obligation under this warranty for leaks or damages caused by abuse, improper installation, temperatures below 41 degrees and above 140 degrees Fahrenheit, water pressure over 125 psi and Acts of Nature or Force Majeure. This Warranty does not cover labor charges, installation or other incidental or consequential cost or damages occurring during the removal, transportation, return or installation of Products or replacement Products. Products sold to customers for display use are not meant for resale and are not covered under any functional or finish warranty.

Some states do not allow exclusion of limitations of incidental or consequential damages, so the above limitation may not apply to you.

Trim By Design, Inc.
P.O. Box 227278 Commerce, CA 90022

Tel: 323-722-4233
Fax: 323-722-4234

Hours of Operation: Monday – Friday
7:00am – 5:00pm (PST)

9:00am – 7:00pm (CST)
10:00am – 8:00pm (EST)

Warehouse and Will-Calls hours of operations: 8:00am – 3:00pm PST
Sales Support: sales@trimbydesign.com